Knowblet Products and Solutions
We provide the following services to our clients:
Data is an asset if a business and qualify and quantify its value by connecting its usage to business objectives. Data Quality is a pre-requisite for effective business analytics and poor data quality introduces risks that are unplanned for.
At Knowblet Data Sciences the following components are included in our data quality process.
Our clients own high volumes of data within their organisations that invariably sit within various CRM’s and data warehouses. This is structured data that is captured into fields already set up in their CRM’s. We organise these datasets into a library of data that can be authenticated.
Data Authentication means recommitting the organised data to much stronger authentication algorithms that run tests on each record. During this authentication process all ID numbers are checked against the South African National Population to ensure they are correct. The ID number is also checked against the full name combinations to ensure our clients know who their customers are. This process is run using algorithms that validate ID numbers, Full Names, Addresses, Contact Details and ID statuses i.e. deceased
Data Reduction is a key component in our Data quality proceses and ensures that only the relevant data is returned to stakeholders to use for projects and decision making, putting our clients in a position to make decisions based on trustworthy data.
As records pass the authentication tests, they are run through a completion process which produces the latest contactability, location and demographical profiling outputs per record.
Benefits of investing into Data Quality
Our Data Quality Production Process returns the following outputs:
On request we are able to supply dictionaries containing all fields released in the files listed above.
Our methodology is premised on the Pareto Principle which states that 80% of your actions will be derived from 20% of your causes. This simply means that 80% of your results will come from your top 20% of your profiles. Knowblet Data Sciences makes these profiles visible to its clients. Knowblet Data Sciences is the only data working organisation that is not a credit bureau that has a complete view of the South African population and we use our clients profiling outputs to make visual where their pockets of growth exist and how many prospects are available within the South African market.
Our methodology is supported by a value proposition that says if you understand your profiles, know where your market is, then as a result your acquisitions performance should accelerate, operational costs should reduce and profit levels should increase.
Inbound and Outbound Call Centres that use, predictive, preview, power diallers and office environments that create contact moments with client and CDRs for pricing & mining!
Dialerstats enables management to evaluate performance of individual agents to improve the effectiveness of campaigns, control cost per acquisition per agent and have a complete feedback loop in place to review the quality of the data used by your call centres
Six basic tokens of data make up Call Detail Records and are at the basis of an unlimited number of Key Performance Indicators. These KPIs are relevant in providing many departments, managers, suppliers and other stakeholders with actionable knowledge.
Knowblet Data Sciences are specialists in fixing broken and partial datasets. By fixing unworkable datasets, organisations can reconnect with their customers and increase revenue.
Thracian explorer (Slim Version)
The Slim Version is a web based application that allows clients to search for an individual by using an ID number. The search will return all relevant information pertaining to that individual. The application allows you to expand your view to include all spouses, family members, co homeowners and co directorships with full contactability details.
Thracian explorer (Premium Version)
The Premium Version allows uses connectors that allow our clients to view data records from any internal data source. This allows Business Analysts and Data Stewards to become self-sufficient and more productive. Thracian explorer enables the user to have a single view of the customer without accessing various data sources.
The view of the customer can also include other transforms such as social networking platforms such as twitter as well as fraud verifications.
Thracian explorer (Exclusive Version)
The Exclusive Version allows uses connectors that allow our clients to view data records from any internal data source. This allows Business Analysts and Data Stewards to become self-sufficient and more productive. Thracian explorer enables the user to have a single view of the customer without accessing various data sources. The Exclusive Version includes all unstructured data that does not sit within any of the internal data sources.
The view of the customer can also include other transforms such as social networking platforms such as twitter as well as fraud verifications. The Exclusive version can include the following modules.